Narvar | CSCMP's Supply Chain Quarterly

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Online shopping trends flatten the traditional holiday peak

Consumers flock to gift cards, bracketing purchases, and waiting for post-holiday deals, Pitney Bowes and Narvar studies show.

December 23, 2021

Ben Ames

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Consumers flock to gift cards, bracketing purchases, and waiting for post-holiday deals, Pitney Bowes and Narvar studies show.

Report: Seamless returns process is vital this holiday season

Retailers need clear policies, convenient drop-off locations, and better product information up-front to capture more buyers and manage record-level returns post-peak, tech firm data show.

November 9, 2021

Supply Chain Quarterly Staff

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Retailers need clear policies, convenient drop-off locations, and better product information up-front to capture more buyers and manage record-level returns post-peak, tech firm data show.

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Retailers offer special returns policies to their best customers, Narvar study finds

“One-size-fits-all” e-commerce returns approach is not feasible over long term, firm says.

September 28, 2021

DC Velocity Staff

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“One-size-fits-all” e-commerce returns approach is not feasible over long term, firm says.