Retailers lose visibility as they outsource last-mile delivery, FarEye says
Soaring last-mile costs are driven by fuel, address location, labor, and first delivery failure, survey shows.
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Return policies could hurt retailers this holiday season
Survey shows 90% of consumers will hesitate to shop with a retailer that charges for online returns, and that flexibility and convenience are a must.
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Nearly nine out of 10 online shoppers will abandon their virtual shopping carts if they see poor delivery terms
Survey shows that consumers will skip brand loyalty in pursuit of fast delivery, low shipping cost, delivery window options, parcel tracking, and easy returns, FarEye says.
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Report: Delivery expectations intensify
Consumer survey shows sustained shift toward online shopping and at-home delivery in a post-pandemic world.
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Cloud logistics platform FarEye raises $100 million for Amazon-like delivery
Delivery management software supports same-day, next-day, on-demand, and curbside models, firm says.
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