Voxware

Survey reveals there’s plenty of room for improvement in e-commerce fulfillment

More than half of consumers say they won’t do business with companies that mishandled order fulfillment this past holiday season.

January 11, 2021

More than half of consumers say they won’t do business with companies that mishandled order fulfillment this past holiday season.

More than 40% of consumers report returning an item due to retailer error, tech firm data show.

December 23, 2020

More than 40% of consumers report returning an item due to retailer error, tech firm data show.

Changing consumer demands add pressure to already stressed DCs during 2020’s unprecedented holiday peak shipping season, survey shows.

November 18, 2020

Changing consumer demands add pressure to already stressed DCs during 2020’s unprecedented holiday peak shipping season, survey shows.