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Product returns are an inevitable part of retail business—here’s what small and midsize businesses can do to improve the sustainability of their reverse logistics process.

There is no doubt that the future environment of warehouses and distribution centers will be a mix of people, robots, machines and systems all working together.

Environmental, social, and governance (ESG) reporting has become a necessary part for logistics company corporate boards to address, especially in today’s environmentally and socially conscious world.

In this article from the Journal of Business Logistics, the authors examine the impact of packaging presentation on the likelihood of returns.