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Douglas M. Lambert, Ph.D., is the Raymond E. Mason Chair and director of the Global Supply Chain Forum, Fisher College of Business, The Ohio State University.
In 2011, Bob Evans Farms and Gordon Food Service began to jointly identify and actualize opportunities for profit growth through the use of cross-functional teams. The financial benefits to date have exceeded $31 million dollars. Here's how they achieved those stellar results.
Do you know what individual customers contribute to earnings per share? Here's how to determine the impact of each customer or customer segment on your company's profitability.
