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Home » Authors » David Maloney

David Maloney

David Maloney is editorial director of CSCMP's Supply Chain Quarterly.
Articles

ARTICLES

PERSPECTIVE

The price of loyalty

It costs five times more to acquire a new customer than to keep one. So why don’t companies do more to stop customer churn?
December 10, 2020
David Maloney
No Comments
It costs five times more to acquire a new customer than to keep one. So why don’t companies do more to stop customer churn?
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PERSPECTIVE

Logistics of the COVID-19 vaccine: a lot left to work out

Most of us will not have access to a vaccine until at least the middle of next year. That’s partly because our current medical supply chains aren’t equipped for a rollout of this scale and complexity.
October 19, 2020
David Maloney
No Comments
Most of us will not have access to a vaccine until at least the middle of next year. That’s partly because our current medical supply chains aren’t equipped for a rollout of this scale and complexity.
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PERSPECTIVE

It’s time to prepare for health care’s biggest logistics challenge ever

Supply chains will be the critical link in getting Covid-19 vaccines to all of us. And there is no time to waste.
September 29, 2020
David Maloney
No Comments
Supply chains will be the critical link in getting Covid-19 vaccines to all of us. And there is no time to waste.
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PERSPECTIVE

A wild ride

This year’s Annual State of Logistics Report looks at how the industry has fared during these turbulent, unpredictable times.
August 19, 2020
David Maloney
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This year’s Annual State of Logistics Report looks at how the industry has fared during these turbulent, unpredictable times.
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PERSPECTIVE

The times that try our supply chains

Supply chains are definitely being tested by COVID-19. How they respond will shape how these operations are designed and managed for years to come.
May 19, 2020
David Maloney
No Comments
Supply chains are definitely being tested by COVID-19. How they respond will shape how these operations are designed and managed for years to come.
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Perspective

Smart driving

February 20, 2020
David Maloney
No Comments
Autonomous trucks continue their development and will soon be on a highway near you.
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Perspective

Customer service starts from within

December 11, 2019
David Maloney
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Creating a culture of good service within your organization might seem tough these days due to the lack of available talent. Companies need to start by finding a way to engage workers in their work.
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Perspective

No silver bullet

October 23, 2019
David Maloney
No Comments
The complexity of today's supply chains underscores the need for good information to make the right decisions.
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Perspective

Not so fast

August 22, 2019
David Maloney
No Comments
After a year where logistics costs jumped 11.4 percent, a slowing economy may be returning rates to more normal levels.
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Forward Thinking

Bringing home the groceries: interview with Kevin Condon

June 4, 2019
David Maloney
No Comments
Supermarket chain Kroger continues to innovate as it responds to the challenges of the evolving retail grocery market. Kevin Condon is at the center of that transformation.
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View All Articles by David Maloney

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