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Paul Dittmann, Ph.D., is Executive Director of the Global Supply Chain Institute at the University of Tennessee Knoxville's Haslam College of Business.
Misconceptions about managing talent abound. Here's why you shouldn't buy into them, and what you can do instead to get more from your most critical supply chain resource—people.
At most companies, customers' needs are not high on the list of factors driving supply chain strategy. In this excerpt from his new book, Dr. J. Paul Dittmann of the University of Tennessee explains the potentially costly consequences of that policy.