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Joanne G. Sujansky, Ph.D., CSP, is founder of Keygroup, a consulting firm that works with leaders to increase productivity and keep talent in their workplaces. For more information, visit www.keygroupconsulting.com.
As the forces of globalism and the proliferation of technology relentlessly level the proverbial playing field, it's safe to say that the men and women who manage your supply chain are everything.