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Home » Authors » Thomas A. Wrobleski

Thomas A. Wrobleski

Thomas A. Wrobleski is a vice president in CapGemini Consulting's Supply Chain Management practice.
Articles

ARTICLES

8 steps to a "servitized" supply chain

October 1, 2012
Nicole J. Falk, Jennifer E. Gariepy, and Thomas A. Wrobleski
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Offering bundled packages of products and services—a strategy known as "servitization"—provides greater value to the customer and can lead to more profitable relationships between manufacturer and customer. Here's how to develop a "servitized" supply chain that supports customer-segmented service.
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