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Home » Authors » Justin Brown

Justin Brown

Justin Brown is principal at the consulting firm Tompkins Associates.
jbrown@tompkinsinc.com
Articles

ARTICLES

4 steps to rebuilding customer-supplier relationships

September 15, 2010
Justin Brown
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Many customer-supplier relationships were weakened or damaged during the economic downturn. To rescue them, both sides need to acknowledge past mistakes, identify the causes of those problems, take corrective action, and monitor the results.
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