Articles by Karl Manrodt

Ideally, performance metrics in warehouses and distribution centers should reflect a company's strategic objectives, but research reveals that this is rarely the case. Here's a look at those findings, with some recommendations on how to bring metrics and strategy into alignment.

In this excerpt from the book Vested Outsourcing: Five Rules That Will Transform Outsourcing, the authors explain how to write contracts that allow an outsourcing partner to profit in exchange for achieving the desired performance outcome.