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In his new book, The Power of Resilience, MIT professor Yossi Sheffi looks at how businesses can anticipate, prepare for, and respond to disruptive events.
Ideally, performance metrics in warehouses and distribution centers should reflect a company's strategic objectives, but research reveals that this is rarely the case. Here's a look at those findings, with some recommendations on how to bring metrics and strategy into alignment.
Results of a recent survey show that retailers believe omnichannel commerce can increase revenue and improve customer satisfaction. But they're still trying to figure out what that means for their supply chain operations.
Consulting company Oliver Wight Americas says sales and operations planning must be linked to financial indicators or the company risks making uninformed decisions during the planning process.
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