The technology giant's global command centers coordinate parts logistics and field technicians to respond swiftly to customers' requests. They even monitor potential problems like natural disasters and work with customers to develop contingency plans.
Some ports and ocean carriers expect significant new business to come their way following the Panama Canal expansion. But do the "shipper math," says the author, and it's clear that U.S. distribution patterns are unlikely to change much.
Optimizing truck movements offers developed countries the best opportunity to maximize scarce infrastructure resources. To achieve that goal, governments should tax motor carriers for highway utilization on the basis of time as a way to encourage better routing of shipments.
The toymaker's bold decision to serve Europe and Asia from the Czech Republic cut logistics costs by 20 percent. But bringing the new operation up to Western European standards wasn't exactly child's play.