We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • INDUSTRY PRESS ROOM
  • SUBMISSIONS
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • CSCMP EDGE 2022 Startup Alley
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • CSCMP EDGE 2022 Startup Alley
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
Home » Delays, inflation are top concerns this holiday season

Delays, inflation are top concerns this holiday season

Small and mid-sized businesses expect big year-over-year changes this peak season—and most are increasing prices due to inflation, survey shows.

Screen Shot 2022-11-21 at 10.32.51 AM.png
November 21, 2022
Supply Chain Quarterly Staff
No Comments
Small and mid-sized businesses say supply chain challenges are their top concern this holiday season, followed closely by inflation, according to a survey by DHL Express U.S., released this month.

DHL surveyed managers and executives at U.S. businesses to determine their expectations for this holiday season as well as early 2023, especially in light of lasting pandemic-related challenges, labor shortages, and record-high inflation.

With more than 2,000 responses, the survey found that 46% of managers are most concerned about supply chain delays this holiday, while 35% list inflation as their main concern—more than double the number who said so last year, according to DHL. To offset rising costs, 60% of respondents said their biggest priority this year is raising the prices of their products or services. What’s more, 78% said they have already increased their product pricing due to inflation—and by quite a bit: 17% have increased their pricing by more than 20%; 22% have increased their pricing by 11%-20%; and 39% said they have increased their pricing by 1%-10%.

Most businesses are expecting big changes one way or the other this holiday: roughly half of respondents said they expect either a considerable increase or a considerable decrease in business this peak season compared to 2021. And they also said they’d go to great lengths to ensure a successful peak: 44% said they would volunteer as Santa at the mall if it meant their business would exceed their holiday sales goals; 21% said they would live in the Grinch’s cave; another 21% said they would spend Christmas week in the airport; and 14% said they would dress as an elf for a year—again, if it meant their company would have a successful holiday season.

Looking ahead to the New Year, respondents said there are some bright spots on the horizon. Nearly half (45%) said their businesses will benefit from global expansion in 2023, and 30% said they expect the Inflation Reduction Act, passed this year, to be most beneficial to their businesses in the year ahead.
Logistics Logistics Services
KEYWORDS DHL Express
  • Related Articles

    DispatchTrack’s Latest Report Signals Trouble for the Last Mile Again This Holiday Season

    Return policies could hurt retailers this holiday season

    Inflation, labor challenges top LTL business leaders’ concerns

Recent Articles by Supply Chain Quarterly Staff

Kearney launches “supply chain institute” as more companies seek resilience plans

Trucking industry lobbies for leverage in transition to zero emissions

Safety will be top of mind on National Forklift Safety Day 2023

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Survey: most Americans unaware that truckers face shortage of parking spaces

  • Best practices in logistics sustainability

  • Supply chain executives not yet seeing expected results from technology investments

  • Postal Service plans to seize items mailed with fake stamps

  • Inflation drops again as interest rate hikes hit home, NRF says

Featured Video

20221107korber large vs

Enhancing Customer Experience with Your Supply Chain Strategy

Viewer Contributed
With the rise of e-commerce, many businesses have had to transform their warehouses to handle online orders in addition to regularly scheduled inventory shipments. This means warehouses need more information than ever before to ensure they can meet customers' needs. As a result, companies need to select warehouse...

FEATURED WHITE PAPERS

  • Guide to Pallet Rack Safety

  • 3PLs: Complete Orders Faster with Flexible Automation

  • A shipper's guide to navigating post-pandemic holiday freight

  • THE NEW WAY TO WAREHOUSE: 4 Innovations in Automation & Robotics to Boost Warehouse Productivity

View More

Subscribe to Supply Chain Quarterly

Get Your Subscription
  • SUBSCRIBE
  • E-NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2023. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing