We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • INDUSTRY PRESS ROOM
  • SUBMISSIONS
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • CSCMP EDGE 2022 Startup Alley
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • CSCMP EDGE 2022 Startup Alley
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
Home » Supply chain leaders say peak season revenue will exceed 2020 levels

Supply chain leaders say peak season revenue will exceed 2020 levels

But labor challenges, Covid-19 resurgence loom large, survey shows.

Peak-Season-PR.jpeg
September 3, 2021
Supply Chain Quarterly Staff
No Comments
On the heels of last year’s online shopping boom, supply chain leaders anticipate another hectic peak shipping season this year, with most anticipating an increase in sales over last year, according to a survey by third-party logistics services provider (3PL) GlobalTranz, released this week.

The survey of 200 supply chain leaders and managers found that most are confident in their e-commerce strategies as peak season gets underway, but say that ongoing labor challenges and uncertainty over how the rise of Covid-19 variants will affect business remain cause for concern.

“While the resurgence of Covid-19 has created another element of uncertainty heading into peak season, we’re seeing cautious optimism around how supply chains have adapted to the challenges of the past year,” Ross Spanier, executive vice president of direct channel at GlobalTranz, said in a statement September 2. “Businesses have put in place new supply chain strategies and established partnerships with logistics providers that can help them manage through this volatile environment.”

Roughly three quarters (76%) of decision makers surveyed said they expect their 2021 peak-season revenue will be higher than last year. They also pointed to changes that characterize this year’s busy season: 90% said they will need to increase hiring to meet customer demand; more than 70% said they’ve seen an increase in customers wanting last-mile delivery solutions and higher demand for white glove services; and 94% said that their partnerships with supply chain/logistics companies are necessary to get through peak season successfully.

When asked about how the resurgence of Covid-19 may affect their ability to meet demand: Nearly 80% said they are concerned that a resurgence will negatively impact their businesses’ supply chain operations, and more than 50% ranked future lockdowns related to Covid-19 as a top challenge.

Survey respondents also pointed to a strain on available resources and increasing costs as cause for concern. Some related challenges include: At least one-third of respondents cited supply chain congestion, rising transportation costs, workforce deficits, and potential lockdowns related to Covid-19 as top concerns; nearly half (47%) said they will be paying higher salaries or wages to both attract new talent and retain current employees before the end of the 2021 calendar year; and more than 30% noted that having enough resources to meet consumers’ demands and keeping deliveries to end-users on time will be more challenging this peak season than in 2020.

“The survey results indicate that supply chain professionals continue to adapt to a myriad of changes in the business environment and shifting consumer behavior,” Spanier also said. “Yet there is still optimism among leadership who went through the experiences of the past 18 months and are investing in the tools and partnerships that will help their businesses succeed.”
Logistics Services Third-Party Logistics
KEYWORDS GlobalTranz
  • Related Articles

    Peak e-commerce volumes soar past 2020 levels, DHL Supply Chain says

    Government’s supply chain efforts fall short as peak season looms

    Covid-19 market shifts will accelerate peak-season shipping

Recent Articles by Supply Chain Quarterly Staff

IoT vendors say industry needs better collaboration

Survey: only 55% of shippers filled their LTL trucks to full capacity in 2022

Survey: consumers set price cap on paying sustainability premium

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Survey: parcel delivery drivers are frustrated by using their own smartphones for work

  • Survey: most Americans unaware that truckers face shortage of parking spaces

  • Best practices in logistics sustainability

  • Supply chain executives not yet seeing expected results from technology investments

  • Postal Service plans to seize items mailed with fake stamps

Featured Video

20221107korber large vs

Enhancing Customer Experience with Your Supply Chain Strategy

Viewer Contributed
With the rise of e-commerce, many businesses have had to transform their warehouses to handle online orders in addition to regularly scheduled inventory shipments. This means warehouses need more information than ever before to ensure they can meet customers' needs. As a result, companies need to select warehouse...

FEATURED WHITE PAPERS

  • Five tips for parcel success in 2023

  • Guide to Pallet Rack Safety

  • 3PLs: Complete Orders Faster with Flexible Automation

  • A shipper's guide to navigating post-pandemic holiday freight

View More

Subscribe to Supply Chain Quarterly

Get Your Subscription
  • SUBSCRIBE
  • E-NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2023. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing