We use cookies to provide you with a better experience. By continuing to browse the site you are agreeing to our use of cookies in accordance with our Cookie Policy.
  • ::COVID-19 COVERAGE::
  • INDUSTRY PRESS ROOM
  • SUBMISSIONS
  • MEDIA FILE
  • Create Account
  • Sign In
  • Sign Out
  • My Account
Free Newsletters
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
  • MAGAZINE
    • Current Issue
    • Archives
    • Digital Edition
    • Subscribe
    • Newsletters
  • STRATEGY
  • GLOBAL
  • LOGISTICS
  • MANUFACTURING
  • PROCUREMENT
  • VIDEO
    • News & Exclusives
    • Viewer Contributed
    • Upload your video
  • PODCAST ETC
    • Podcast
    • White Papers
    • Webcasts
    • Events
    • Blogs
      • Reflections
      • SCQ Forum
    • Mobile Apps
Home » DHL lists four retail hurdles in post-pandemic landscape

DHL lists four retail hurdles in post-pandemic landscape

Online merchants look to booking multiple carriers, enduring capacity squeeze, battling cyber threats, converting stores to fulfillment centers.

February 16, 2021
DC Velocity Staff and Supply Chain Quarterly Staff
No Comments

Online retailers will face four major challenges in the post-pandemic world, according to a trend analysis by e-commerce shipping specialist DHL eCommerce Solutions, an arm of parcel giant Deutsche Post DHL Group.

The main trends that could affect how business plan their shipments include: taking a multi-carrier approach, facing continuing capacity constraints, tackling cyber security threats, and reinventing brick and mortar operations, according to the group’s “2021 E-tailers’ Almanac.”

Many shippers had already begun to follow a multi-carrier approach before the pandemic but the trend accelerated quickly over the past year, as some logistics operators placed caps on the volume of parcels they accepted added surcharges to those they did. Those conditions are now expected to remain throughout the year, pushing online merchants to line up multiple carriers, Weston, Florida-based DHL eCommerce Solutions said.

Those capacity constraints will continue to be a topic on e-tailers’ radars this year, due to the expected continuation of business-to-consumer (B2C) growth, DHL said. That condition could push online shippers to take a different approach by paying a premium to secure peak holiday season capacity.

At the same time they are scrambling to get their parcels delivered, e-commerce firms face a growing threat from cyber security conditions. So as brick-and-mortar stores hurried to build up their online presences and accelerate their digital transformations, many of them invested in real-time cyber threat intelligence with centralized monitoring and risk analysis, DHL said. But in light of increasing data breaches and security threats, e-tailers must now implement tighter security measures and controls to ensure an optimal safe online shopping experience.

Finally, many stores shifted their fulfillment strategies as they shuttered brick-and-mortar locations to endure a lack of shoppers following pandemic stay-at-home orders. In consequence, some shifted to a “dark store” model, converting their traditional retail stores into local fulfillment centers to support trends like buy online and pick up in-store (BOPIS) and parcel lockers.


#DHL eCommerce Solutions has identified four trends e-tailers and online merchants should be aware of so they can take action to better prepare their supply chains in 2021. Read more here: https://t.co/UaiRk2aNRB pic.twitter.com/u1FZ9T3UOw

— DHL eCommerce (@DHLeCommerce) February 16, 2021

E-Commerce
KEYWORDS DHL eCommerce
  • Related Articles

    DHL says early pandemic lessons will ease distribution hurdles for Covid vaccine

    Deutsche Post DHL Group says new top executive will take over in 2023

    MIT’s Dr. Yossi Sheffi to present webinar on supply chains in a post-pandemic world

Recent Articles by DC Velocity Staff

Remembering Art Rice, media exec known for his big heart and ability to see the best in everyone

Retailers offer special returns policies to their best customers, Narvar study finds

Shipping forecasts see difficult conditions heading into 2022

You must login or register in order to post a comment.

Report Abusive Comment

Most Popular Articles

  • Logistics pros warn of business impact from Russia-Ukraine war

  • Container prices continue to drop

  • How to resolve your inventory dilemma

  • Warehouse vacancy rates sink to 27-year low

  • Empty shipping containers stack up at U.S. port depots

Featured Video

Cccb7d13 710a 4473 8132 da8b6cc286f1

The Sportsman's Guide Case study: Increasing Accuracy & Productivity

Viewer Contributed
Thanks to the Lucas Warehouse Optimization Suite, The Sportsman's Guide has increased productivity, reduced training time, and experienced a boost in accuracy for both full-time staff and seasonal employees. Want to learn how Lucas can help your DC be more efficient, accurate, and safe while reducing labor costs?...

FEATURED WHITE PAPERS

  • Omnitracs One – Last Mile Solutions

  • The enterprise shipper's guide to building a smarter truckload RFP

  • Fixed vs. Flexible Automation: Which Option is Better for 3PLs?

  • Enhancing Relationships in Logistics through Data & Collaboration

View More

Subscribe to Supply Chain Quarterly

Get Your Subscription
  • SUBSCRIBE
  • E-NEWSLETTERS
  • ADVERTISING
  • CUSTOMER CARE
  • CONTACT
  • ABOUT
  • STAFF
  • PRIVACY POLICY

Copyright ©2022. All Rights ReservedDesign, CMS, Hosting & Web Development :: ePublishing