There is a remarkable array of emerging digital technologies being marketed to the supply chain space: blockchain, the Internet of Things, artificial intelligence, and robotics, just to name a few. But how should companies decide which to invest in and implement?
For megaretailer Walmart, the place to start is simple: Ask yourself, what supply chain problem are you addressing, and what value does that problem have to the organization. Speaking at the Council of Supply Chain Management Professionals (CSCMP) 2019 EDGE Conference, Vijay Sankararaman, head of Digital Product, Supply Chain, at Walmart, provided three examples of emerging technologies that the company has implemented to answer specific problems.
According to Sankaraman, when implementing a new technology, Walmart follows these guiding principles:
Editor's Note: A previous version of this article misspelled Sankaraman's name as Sankaram.