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Leading in the Information Age
By DONALD J. BOWERSOX and NICHOLAS J. LAHOWCHIC
The rapidly emerging technology of the Information Age is calling into question many traditional supply chain best practices. In this adaptation from their new book, Start Pulling Your Chain! Leading Responsive Supply Chain Transformation, the authors describe a four-stage transformation process for guiding companies as they move from a traditional, anticipatory approach to a response-based, or "pull," business model.
From the Quarter 01 2008 issue
On February 10, 2006, the last Western Union telegram had been sent. The permanent termination of a service that had continuously operated since 1861 was announced using an e-mail. Few noticed or seemed to care. Most in Generations X and Y had never sent or received a telegram....
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