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Forward Thinking

Outsourcing complexity gives rise to "multisourcing"

By STAFF

The "group" approach to outsourcing seems to be gaining favor over the traditional use of a single third-party provider.

From the Quarter 03 2007 issue

The "group" approach to outsourcing seems to be gaining favor over the traditional use of a single third-party provider. A global outsourcing study conducted by PricewaterhouseCoopers (PwC) found increasing use of what it calls "multisourcing"— hiring several service providers for a complex outsourcing task, such as contracting out manufacturing, logistics, customer support, or information technology....

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