CSCMP's Supply Chain Quarterly
July 31, 2010
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Supply Chain Executive Insight E-Newsletter
Each month the Supply Chain Executive Insight e-newsletter will include brief articles about developments that are often overlooked by other supply chain publications. We will present you with summaries of the latest research as well as new ideas on how to make your supply chain operations more effective. And we'll offer commentary that sheds light on what's happening in supply chains today.
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Dealing with our oil addiction
Will the Deepwater Horizon disaster spur us to develop new sources of energy?

There's more to performance management than metrics
Getting people to consistently perform at a high level requires more than implementing an incentive program.

Keeping it personal in a digital world
While electronic communication has become a permanent part of our daily lives, face-to-face communication is still important for supply chain success.

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Perspective
Perspective

Commentary: Modeling your competitor's supply chain: The untold story

Supply chain design software offers a tool for modeling a rival's network and performance. But few companies seem to be taking advantage of that opportunity.

Supply chain pundits have long talked about using supply chains and logistics capabilities to gain a competitive advantage. But in order to determine that your company has an advantage, you first need to know your competitor's weaknesses.

Today's supply chain design software gives companies a tool for doing just that. The software can be used to model a rival's network of plants and distribution centers and assess its strengths and weaknesses when it comes to meeting customers' requirements. This can be an effective way to develop an in-depth understanding of how your competitor's supply chain operates. It also can help you determine what your supply chain must do to deliver products at a lower cost and with higher service levels than your competitor does.

Despite the potential advantages of this tactic, I have so far heard of only one example (mentioned to me by a software vendor) of a company using supply chain design software in this way. That doesn't mean nobody is doing it; trailblazing companies often do not want to talk about their innovative activities with journalists. Moreover, the company in question undoubtedly would not want its competitor to know what it has done. But it seems likely that few companies have adopted this tactic.

My assumption is that the company mentioned by the software vendor gathered as much information as it could from public sources and used that data to build a supply chain simulation of its competitor. The model was used to evaluate its rival's transportation network, production capacity constraints, and service lead times. The software user then looked at "what if" scenarios to determine how it could change its own operation to outperform that of its competitor.

Using software to model a competitor's supply chain may be new, but the overall approach is not. Throughout history, smart generals have tried to model their enemies' defenses and capabilities to find weaknesses to exploit. Software simply makes it easier to conduct this type of analysis. Given the tactic's long history, I'm surprised that I have not heard of more companies using this approach to gain an edge in today's competitive marketplace.

We Want to Hear From You! We invite you to share your thoughts and opinions about this article by sending an e-mail to ?Subject=Letter to the Editor: Quarter : Commentary: Modeling your competitor's supply chain: The untold story"> . We will publish selected readers' comments in future issues of CSCMP's Supply Chain Quarterly. Correspondence may be edited for clarity or for length.

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