CSCMP's Supply Chain Quarterly
December 17, 2017

Issue Archives: Quarter 3 2012

8 steps to a

Strategy
8 steps to a "servitized" supply chain

Offering bundled packages of products and services—a strategy known as "servitization"—provides greater value to the customer and can lead to more profitable relationships between manufacturer and customer. Here's how to develop a "servitized" supply chain that supports customer-segmented service.

Logistics

Clustering for competitive advantage

This excerpt from a new book about "logistics clusters" tells how the fashion retailer Zara uses the regional cluster in Zaragoza, Spain, to support its unusual—and highly successful—manufacturing and distribution model.
Global

Inside Dell's global command centers

The technology giant's global command centers coordinate parts logistics and field technicians to respond swiftly to customers' requests. They even monitor potential problems like natural disasters and work with customers to develop contingency plans.
Manufacturing

The case for front-end vertical integration

Companies that outsource manufacturing can better control process, product quality, flexibility, and delivery if they have a higher degree of integration with their suppliers. In some cases, it may make sense to bring some manufacturing in-house. A technique called "Krajlic's matrix" facilitates that decision.
Global

Segment your suppliers to reduce risk

Most companies treat all suppliers the same, and they respond too late to supplier-related risk. By segmenting their supply base and basing governance agreements on a supplier's role and importance in the supply chain, they could better anticipate and prevent disruption.
Columns
Perspective

The promise of "big data"

The ability of "big data" analysis to pool and analyze information from disparate sources will help companies recognize hidden relationships and use that knowledge to improve their operations.
Afterword

Getting everyone on the same page

If you want to be rid of silos in your organization, then be sure that your technological infrastructure will support, rather than detract from, that mission.
Career Ladder

What is holding you back?

It's time to identify your obstacles and deal with them, rather than allow your preferences and fears to dictate your career path.
Direct Connection

Collaboration: the key to managing change

Collaboration has become the driving force behind supply chain management excellence.
Monetary Matters

Ricardo's "comparative advantage" still holds true today

The 19th-century British economist David Ricardo recognized that even when a nation is more efficient than another at producing all goods, it benefits by focusing on the one for which it is internally most efficient, and trading for the others.
Forward Thinking

Product recalls vex most supply chains, survey finds

Respondents voice concerns about brand impact of recalls.

Cost control remains the top supply chain goal for manufacturers

Survey finds that increasing agility, product quality and safety are also high priorities.

Business process, transaction costs are top change initiatives

Research finds supply management organizations have a laundry list of changes they plan to make in the next few years.

Gartner: Samsung has the best supply chain in Asia

The research firm's list of the best-managed supply chains in Asia Pacific was heavy on electronics and auto manufacturers.

Global market for WMS software up 10 percent in 2011, report finds

Worldwide sales hit $1.3 billion last year, ARC says.

Singapore tops World Bank's 2012 Logistics Performance List

Asian, European nations with well-developed infrastructure take nine of the top 10 spots.

Survey finds supply chain professionals upbeat about jobs, career

The latest Ohio State University Career Patterns in Logistics and Supply Chain Management study finds that CSCMP members like their profession, including its many challenges.

Study: "Reshoring" trend gains strength

A new CSCMP-sponsored study documents why manufacturers in certain industries are returning to the United States.

Global Trade Flow Index: Economic challenges continue for global trade

Despite the world's economic and political troubles, global trade volumes still managed to creep upward in the first quarter of 2012.

One-third of North American distribution centers are outsourced

The percentage of distribution centers being outsourced is increasing, according to a Tompkins Associates study.
Departments

Chain Reactions

Letters and comments from our readers

CSCMP Notebook

News and ideas for success from CSCMP
Supply Chain Executive Insight E-Newsletter
Each week the Supply Chain Executive Insight e-newsletter will include brief articles about developments that are often overlooked by other supply chain publications. We will present you with summaries of the latest research as well as new ideas on how to make your supply chain operations more effective. And we'll offer commentary that sheds light on what's happening in supply chains today.
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News from our sister publication
DC Velocity
Latest Video

TIA sees no limit to 3PL sector growth

Robert Voltmann, president and CEO of the Transportation Intermediaries Association (TIA), joins us from CSCMP's annual EDGE Conference in Atlanta to discuss the state of the industry, and specifically the role of 3PLs in the market.

More Videos »

Perspective
La la la, I'm not listening ...
The Trump administration's positions on NAFTA would seriously harm the industries the White House says it is trying to protect. Business groups are trying to get that message through, but it's falling on deaf ears.

Top-Performing Supply Chains
Selecting supply chain planning software? Trust, but verify!
To determine which solution is best for your operation, have the vendors on your short list compete in a "proof of concept" test.

Research for the Real World
When suppliers and their customers don't see eye-to-eye
New research examines the implications when a customer requests extra accommodations from a supplier that the supplier views as falling outside of its normal roles and responsibilities.
Forward Thinking
More companies are using analytics to detect supply chain fraud, says Deloitte
Supply chain analytics software can help companies detect possible fraud before the company actually loses money, according to the global consulting company.

Forward Thinking
Pioneer of the profession Bud La Londe dies at 84
Bernard J. "Bud" La Londe is remembered for his profound influence on the practice and teaching of logistics and supply chain management.

Forward Thinking
Commentary: Let's rein in the blockchain exuberance
It's the hottest IT topic to come down the pike in years. Now if people only knew what to do with it.

Forward Thinking
Average size of U.S. warehouses has doubled since 2002, CBRE report finds
The broom in e-commerce has expanded the girth and height of warehouse over the past decade.

Forward Thinking
New coalition looks to educate policymakers and public about importance of the global value chain
Members of the U.S. Global Value Chain Coalition include five industry associations plus major retailers such as Target, Levi Strauss, and VF Corp.

Forward Thinking
Convenience drives buying trends in an omnichannel world
"BOPIS" and "BORIS" options breathe new life into brick-and-mortar stores as buyers seek convenience above all else in today's omnichannel environment.

Forward Thinking
Study: Reverse logistics still a puzzle for omnichannel retailers
The promise of hassle-free returns may keep customers happy, but a recent survey suggests that omnichannel players are still struggling to find the right balance between cost and service.

Forward Thinking
How to better prepare your supply chain for the next extreme event
The destruction wrought by recent natural disasters in North America serves as a reminder of the value of having a supply chain disaster-recovery plan.

Forward Thinking
Mexican approach to NAFTA renegotiation offers a lesson for the U.S., observers say
Mexico's public-private collaboration ensures that—unlike in this country—government and industry are on the same page when it comes to negotiating positions and priorities, say Mexican trade experts at Coalition of New England Companies for Trade conference.

Forward Thinking
U.S. Customs plans to update CTPAT best practices, minimum-security requirements, and compliance certification
The director of the cargo security program outlined current and planned updates at the Coalition of New England Companies for Trade's annual cargo symposium.

CSCMP Notebook
CSCMP updates SCPro Certifications
Industry association's three-tiered certification program now includes updated industry intelligence and an online option.

Report examines blockchain opportunities and challenges
New CSCMP Hot Topics report provides an introduction to this distributed ledger technology.

Final call for 2018 CSCMP's Supply Chain Hall of Fame submissions
Industry professionals have until the end of the month to nominate individuals who have made outstanding contributions to supply chain management.

2017 CSCMP EDGE Conference Report
Here's our roundup of events at the Council of Supply Chain Management Professionals' annual CSCMP EDGE 2017 conference held in September in Atlanta, Georgia.

CSCMP bestows 2017 awards for excellence
Council of Supply Chain Management Professionals honors members' contributions to the discipline.

CSCMP