CSCMP's Supply Chain Quarterly
March 17, 2018

Issue Archives: Quarter 3 2012

8 steps to a

8 steps to a "servitized" supply chain

Offering bundled packages of products and services—a strategy known as "servitization"—provides greater value to the customer and can lead to more profitable relationships between manufacturer and customer. Here's how to develop a "servitized" supply chain that supports customer-segmented service.


Clustering for competitive advantage

This excerpt from a new book about "logistics clusters" tells how the fashion retailer Zara uses the regional cluster in Zaragoza, Spain, to support its unusual—and highly successful—manufacturing and distribution model.

Inside Dell's global command centers

The technology giant's global command centers coordinate parts logistics and field technicians to respond swiftly to customers' requests. They even monitor potential problems like natural disasters and work with customers to develop contingency plans.

The case for front-end vertical integration

Companies that outsource manufacturing can better control process, product quality, flexibility, and delivery if they have a higher degree of integration with their suppliers. In some cases, it may make sense to bring some manufacturing in-house. A technique called "Krajlic's matrix" facilitates that decision.

Segment your suppliers to reduce risk

Most companies treat all suppliers the same, and they respond too late to supplier-related risk. By segmenting their supply base and basing governance agreements on a supplier's role and importance in the supply chain, they could better anticipate and prevent disruption.

The promise of "big data"

The ability of "big data" analysis to pool and analyze information from disparate sources will help companies recognize hidden relationships and use that knowledge to improve their operations.

Getting everyone on the same page

If you want to be rid of silos in your organization, then be sure that your technological infrastructure will support, rather than detract from, that mission.
Career Ladder

What is holding you back?

It's time to identify your obstacles and deal with them, rather than allow your preferences and fears to dictate your career path.
Direct Connection

Collaboration: the key to managing change

Collaboration has become the driving force behind supply chain management excellence.
Monetary Matters

Ricardo's "comparative advantage" still holds true today

The 19th-century British economist David Ricardo recognized that even when a nation is more efficient than another at producing all goods, it benefits by focusing on the one for which it is internally most efficient, and trading for the others.
Forward Thinking

Product recalls vex most supply chains, survey finds

Respondents voice concerns about brand impact of recalls.

Cost control remains the top supply chain goal for manufacturers

Survey finds that increasing agility, product quality and safety are also high priorities.

Business process, transaction costs are top change initiatives

Research finds supply management organizations have a laundry list of changes they plan to make in the next few years.

Gartner: Samsung has the best supply chain in Asia

The research firm's list of the best-managed supply chains in Asia Pacific was heavy on electronics and auto manufacturers.

Global market for WMS software up 10 percent in 2011, report finds

Worldwide sales hit $1.3 billion last year, ARC says.

Singapore tops World Bank's 2012 Logistics Performance List

Asian, European nations with well-developed infrastructure take nine of the top 10 spots.

Survey finds supply chain professionals upbeat about jobs, career

The latest Ohio State University Career Patterns in Logistics and Supply Chain Management study finds that CSCMP members like their profession, including its many challenges.

Study: "Reshoring" trend gains strength

A new CSCMP-sponsored study documents why manufacturers in certain industries are returning to the United States.

Global Trade Flow Index: Economic challenges continue for global trade

Despite the world's economic and political troubles, global trade volumes still managed to creep upward in the first quarter of 2012.

One-third of North American distribution centers are outsourced

The percentage of distribution centers being outsourced is increasing, according to a Tompkins Associates study.

Chain Reactions

Letters and comments from our readers

CSCMP Notebook

News and ideas for success from CSCMP
Latest Video

TIA sees no limit to 3PL sector growth
Robert Voltmann, president and CEO of the Transportation Intermediaries Association (TIA), joins us from CSCMP's annual EDGE Conference in Atlanta to discuss the state of the industry, and specifically the role of 3PLs in the market.

More Videos »

Happy (or maybe not) New Year
Are you ready to respond to the disruptions that may be in store for 2018?

Top-Performing Supply Chains
Five seismic shifts in supply chain technology
Supply chain technology is changing rapidly as new, innovative solution providers leave traditional legacy players behind.

Research for the Real World
Understanding "crowd logistics"
New research examines how crowd logistics differs from traditional logistics service models and which type of crowd logistics might be the most disruptive.
Forward Thinking
Be resilient, or be gone! interview with Aaron Parrott
Resiliency is on the lips of a lot of supply chain practitioners. After a traumatic 2017, it needs to be, says Deloitte's Aaron Parrott.

Forward Thinking
Grand Theft Warehousing?
The creator of the violent video game Grand Theft Auto has turned his attention to virtual reality training modules for the warehouse.

Forward Thinking
Study: Shippers see TMS as customer service tool
ARC says users are finding the software can do more than rate discovery.

Forward Thinking
Commentary: Eliminating the "tunnel vision" approach to supply chain optimization
"Micro-optimization" of individual processes for cost and efficiency produces only isolated benefits. "Macro-optimization" brings widespread improvement to the enterprise as a whole.

Forward Thinking
Commentary: Rubber sole
Citing abuse, L.L. Bean gives lifetime returns policy the bounce.

Forward Thinking
Kohl's fights back—with its stores
Direct-from-store fulfillment, improved collaboration, and improving the use of data are among key drivers moving retailer forward.

Forward Thinking
Commentary: How blockchain and IoT can help you track your assets
Tracking asset provenance poses a huge challenge for global supply chains and insurance providers. Using blockchain and Internet of Things technologies in combination offers a solution that could reshape future supply chains.

Forward Thinking
Commentary: Distribution networks may need to be reimagined—again
How will the rise of automated vehicles change distribution networks?

Forward Thinking
One answer to China's ban on scrap imports
merQbiz and C.H. Robinson are helping companies navigate big changes in the recycling market.

Forward Thinking
Three supply chain software trends to watch
Look out for more consolidations, analytics, and automation in 2018, says the analyst group Nucleus Research.

CSCMP Notebook
Nominate a leader for CSCMP's Distinguished Service Award
CSCMP is accepting nominations for its Distinguished Service Award through April 30.

Know a rising supply chain star?
The Council of Supply Chain Management Professionals will be accepting nominations for its Emerging Leader Award through April 15.

2017 State of Logistics panel discussion now available on CSCMPtv
The Council of Supply Chain Management Professionals' video library also provides a variety of digital courses.

Get your entry-level employees certified in inventory management
Inventory management is one of eight tracks offered by the SCPro Fundamentals Certification program.

Looking for supply chain pioneers
CSCMP is accepting nominations for its Distinguished Service Award through April 30.